Shipping Policy

Thank you for shopping with us. Please review our shipping policy below.

Order Processing

All orders are processed within 1–5 business days after payment is received and verified.

Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times:

• United States: 7–20 business days

• Canada: 10–25 business days

• International Orders: 10–30 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.

From time to time, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email if tracking is available for your shipment.

Please allow a few days for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, customs authorities, or events outside our control.

If your package appears to be lost, please contact us and we will do our best to assist you.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging.

Contact

If you have any questions regarding shipping, please contact us:

Email: hopzyshop@gmail.com